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Users of OpenAFS have a range of options for obtaining support to address their needs. These include free community based options as well as paid commercial support.
The OpenAFS community provides a number of free forums for obtaining assistance.
The openafs-info@openafs.org mailing list
This mailing list is a general all-purpose forum for discussing any aspect of using and deploying OpenAFS. Archives are available. It is open to all. Subscribe to the list before posting. Otherwise, your mail may get held in a moderator's queue for an extended period of time.
Internet Relay Chat
A real time IRC forum is available in the #openafs channel of Libera.chat. If you would like to meet other OpenAFS users and interact in real time, this is often a good place to start.
OpenAFS Bug Reporting
Bug Reports and Feature Requests may be filed with the development community. Open bugs and requests can be reviewed. All requests are addressed as time permits by the OpenAFS Gatekeepers.
Several organizations offer commercial support contracts for OpenAFS or will do custom OpenAFS development for hire, or both. As a service to the OpenAFS community, the OpenAFS project maintains this list of organizations providing such services.
This list is provided purely for informational purposes for the community. Inclusion in this list is not endorsement by the OpenAFS project. Companies are included in this page strictly based on the criteria described below. For more information about any of these vendors, please contact the vendor directly using the contact information given below. If you represent an organization that provides these services, meet the criteria listed below, and wish to be listed, please contact the OpenAFS Elders.
Organizations are listed in alphabetical order.
Sine Nomine Associates
https://www.sinenomine.net/products/openafs
AuriStor, Inc. (formerly known as Your File System, Inc.)
https://www.auristor.com/openafs/technical-support/
Any organization that meets the following criteria may be included in this list at their request.
The organization (company, individual, non-profit, etc.) provides either general OpenAFS support — installation services, bug analysis and fixes, administrative support, and so forth — or OpenAFS development for hire, or both.
The organization has a past track record of releasing their work, where applicable, as open source and contributing it back to the OpenAFS community. Specifically, the organization has submitted at least five patches and/or bug reports to the project in the past year.
The organization is open to new contracts and customers.